Support the customer experience at Kissner Milling Company as a Customer Support Specialist focused on inside sales and order management. Engage customers through effective communication and exact order fulfillment.
This role requires meticulous attention to detail, as you will prepare and document customer agreements, manage order inquiries, and work collaboratively with the operations team. Your engagement will enhance satisfaction and efficiency in our supply chain processes.
Key Responsibilities:
• Handle order fulfillment processes from start to finish
• Prepare and track customer quotes and agreements
• Respond to inquiries via various communication channels
• Log non-conformance issues in tracking systems
• Support administrative tasks for the management team
Requirements:
• Proficient in Microsoft Office applications
• Two years of experience in customer service
• Knowledge of order entry systems preferred
• Robust interpersonal skills with a customer-focused attitude
• Ability to handle multiple tasks and meet deadlines
Contribute to Kissner’s success and uphold our commitment to quality in customer service.
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📌 Kissner Customer Support Specialist Kitchener (Canada)
🏢 Kissner USA Holdings
📍 Canada