Join Intact as a Claims Customer Service Representative in a hybrid work model. Leverage your customer service skills to support clients through claims while working in a dynamic setting.
Intact is expanding its team and looking for a current Claims Customer Service Representative. This role prioritizes applicants with customer service and sales experiences while valuing integrity, respect, and adaptability. Candidates will engage with clients, answer inquiries, and manage insurance claims using superior communication and problem-solving skills.
Key Responsibilities:
• Serve as a subject matter expert on policies and products
• Handle inbound calls and recent claims inquiries
• Document conversations and actions clearly




• Initiate difficult discussions regarding coverage
• Ensure adherence to call center metrics during high volume
Requirements:
• Previous customer service and sales experience preferred
• Insurance experience seen as an asset
• Excellent communication and listening skills
• Ability to be self-motivated and resourceful
• Flexible availability for 35-hour work weeks
Become a vital part of Intact’s commitment to outstanding customer support through effective communication and dedicated service.
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📌 Claims Customer Service Representative At Intact Mississauga
🏢 Intact
📍 Mississauga