Become a pivotal part of TD Wealth as a Contact Centre Representative in Markham, Ontario. Deliver personalized financial insights and exceptional service to clients.
Your day-to-day responsibilities will include assisting clients with inquiries and recommending products that align with their financial goals. This role emphasizes problem-solving and customer engagement, ensuring that every interaction enhances the client experience. Embrace prospects for skilled growth through TD's supportive development programs.
Key Responsibilities:
• Facilitate inbound and outbound client communications
• Deliver personalized banking solutions based on customer needs
• Resolve inquiries promptly and empathetically
• Meet and exceed established quality and performance targets
• Engage in continuous training and development activities
Requirements:
• High school diploma plus 1+ years of experience
• Completion of IFIC or CSC regulatory courses required
• Robust empathy and listening abilities
• Capable of navigating multiple systems efficiently
• Understanding of investment products and market trends
Utilize your passion for customer service and financial acumen at TD Wealth in Markham.
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