Become a vital part of Fairmont Hotel Macdonald's reputation as a leading luxury destination. In this full time Guest Service Agent role, you will enhance guest experiences from check-in to departure.
At Fairmont Hotel Macdonald, you will ensure guest satisfaction through exceptional service and prompt issue resolution. This role focuses on providing a seamless check-in process for all guests, including VIP and loyalty members. You will also maintain front desk organization and uphold hotel grooming standards to leave a lasting impression.
Key Responsibilities:
• Provide friendly and effective guest service
• Check in and out hotel guests as per standards
• Address guest concerns promptly for satisfaction




• Prepare VIP member arrivals for flawless check-in
• Maintain cleanliness and organization at the front desk
Requirements:
• Prior front desk or reception experience preferred
• Effective communication skills are a must
• Familiarity with Microsoft Windows XP is an asset
• Knowledge of Micros PMS/Opera is beneficial
• Must be available for shifts, including weekends
Deliver memorable experiences for guests as a Guest Service Agent at Fairmont Hotel Macdonald.
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📌 Guest Service Agent At Fairmont Hotel Macdonald Edmonton
🏢 Accor Hotels
📍 Edmonton