Marketing Development Representative (MDR)

Marketing Development Representatives (MDRs) are crucial team members who identify and connect with inbound prospective customers about the impact ServiceTitan can bring to their business. A successful MDR drives the initial sales process by qualifying leads, conducting detailed discovery, and setting up the Account Executive for success.

Responsibilities
Build a robust sales pipeline by sourcing potential leads and converting inbound prospects into qualified meetings.
Engage prospects creatively to build rapport and progress the prospect pipeline.
Successfully book product demonstrations between ServiceTitan and potential customers, collaborating with Account Executives to secure partnerships.
Clearly articulate the product’s value and areas of opportunity to prospects via phone and/or e‑mail.
Achieve and exceed daily KPIs and the monthly quota for qualified meetings and pipeline generation.

Qualifications
Exceptional verbal and written communication skills to manage a high volume of daily phone and e‑mail contacts.
A strong desire to improve each day and a genuine self‑motivation.




Coachability: a propensity to seek feedback and adapt to continuous improvement.
Teamwork: a strong team player mentality with a positive influence on colleagues.
Adaptability: the ability to think outside the box to proactively address potential roadblocks.

Advantages
Competitive compensation plan and high earning potential.
Structured 2‑Month Enablement Program with training on industry, personas, and the ideal client profile.
Dedicated training on Salesforce, Salesloft, Gong, and ChiliPiper.
Hybrid schedule: if within ~40 miles of a Hub office, required to attend office 1‑2 days per week.

Equal Opportunity Statement

ServiceTitan is an equal prospect employer. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy, marital status, family status, sexual orientation, or any other characteristic protected by applicable legislation.
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📌 Inbound Sales Development Representative Toronto
🏢 ServiceTitan
📍 Toronto