Join our team as a Front Desk Agent in a bustling hotel setting. This in office position centers on guest registration, managing reservations, and delivering top-notch customer service.
As a Front Desk Agent, you will be the first point of contact for guests. This role entails registering arrivals, processing room assignments, and providing essential information about hotel facilities. You will also manage cash transactions and assist guests with special requests, all while adhering to safety protocols.
Key Responsibilities:
• Register guests and assign them to their rooms
• Handle group arrivals and check out guests efficiently
• Take care of room reservation changes and cancellations
• Offer information on hotel services and local attractions
• Prepare cash reports and maintain a balanced cash drawer
Requirements:
• 1 to 7 months of experience in hospitality
• Proficiency with central reservation systems
• Excellent oral and written communication skills
• Strong organizational skills with attention to detail
• Dependable and versatile towards work hours
Utilize your interpersonal skills to provide exemplary service at our hotel.
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📌 Front Desk Agent At Hotel Charlottetown (Canada)
🏢 Canadas Best Value Inn & Suites
📍 Canada