Explore a dynamic Customer Accounts Representative position with Intact in North York, Canada. This hybrid role focuses on exceptional customer service and support for billing inquiries in a call center setting.
Join Intact’s growing Customer Accounts Team and bring your customer service expertise to a fast-paced workplace. You’ll deliver timely support through phone and email, helping both brokers and clients with billing needs. This full-time role requires effective communication skills and the ability to maintain performance metrics while ensuring a high standard of work.
Key Responsibilities:
• Respond to customer billing inquiries via phone and email
• Adhere to call center metrics for service levels
• Complete account updates and billing tasks accurately




• Promote self-service tools to enhance customer experience
• Maintain a high standard of accuracy in every interaction
Requirements:
• One year of customer service experience, preferably in a call center
• Solid organizational skills and attention to detail
• Effective oral and written communication skills
• Ability to work autonomously and manage workload
• Must be eligible to work in Canada
Bring your dedication to customer service and thrive in a supportive, growth-oriented setting at Intact.
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📌 Customer Accounts Representative Hybrid Role Toronto
🏢 belairdirect
📍 Toronto