Join Desjardins as a full time Advisory Agent to drive member satisfaction. Provide essential guidance and support to improve client interactions in their financial matters.
As a Member Experience Advisory Agent, you will play a key role in assisting clients by informing them about technological tools and addressing fraud issues compassionately. Your action-oriented approach will foster business development while ensuring compliance with security and risk regulations. This position requires staying informed about the latest products and services to enhance member experiences.
Key Responsibilities:
• Guide clients on self-service technological tools
• Support clients facing issues of fraud and refer as needed




• Facilitate business development through excellent service
• Maintain knowledge of current products and standards
• Offer advice on digital solutions and safety measures
Requirements:
• High school diploma required
• At least two years of relevant experience
• Fluency in French mandatory
• Availability for travel to service centres
• Flexibility to work evenings
Leverage your customer-centric skills to deliver exceptional experiences at Desjardins.
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📌 Advisory Agent For Member Experience Sherbrooke
🏢 Desjardins Group
📍 Sherbrooke