MHIRJ is the merger of two significant legacies: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide end-to-end operations, engineering and customer support solutions, including maintenance, refurbishment, technical publications, and worldwide regional aircraft sales and marketing activities.
Position Summary We are seeking a candidate to lead the implementation and enterprise‑scale deployment of artificial intelligence initiatives. This role requires a unique combination of program management expertise, understanding of AI/technology, and in-depth knowledge of the operations, processes and data environment of an aviation services organization. The successful candidate will act as a bridge between business strategy, data/AI teams and technology delivery (internal and external), ensuring AI solutions are aligned with business priorities and deliver measurable commercial value.
Responsibilities Leverage deep understanding of business processes, data assets and value levers to identify high‑impact AI use cases.
Translate business needs into concrete, actionable AI programs and roadmaps.
Lead the planning, execution and delivery of multi‑stream AI programs.
Collaborate with vendors and government bodies such as Scale AI to support project delivery.
Manage timelines, dependencies, risks and budgets across streams to ensure initiative success.
Coordinate across cross‑functional teams (data enablement, IT enablement, vendors, business units).
Identify integration points between business units to avoid siloed or redundant AI initiatives.
Define and track key performance indicators (KPIs) tied to business outcomes (e.g.,



efficiency gains, revenue impact, cost reduction).
Foster stakeholder engagement and change management to ensure adoption of AI solutions.
Continuously assess program performance, identify risks and optimize impact.
Manage contractual and billing aspects (PR/PO) for all consultants and vendors.
Requirements 5 to 7 years of experience in project or program management, digital transformation, or technology delivery.
Proven experience managing complex, cross‑functional initiatives.
Good understanding of operations, constraints and the data ecosystem of an aviation services organization; familiarity with the MHIRJ environment is a solid asset.
Ability to quickly learn new technological concepts.
Ability to connect technical AI concepts to business outcomes.
Excellent stakeholder management and communication skills, with strong influencing ability.
English is required; the selected person will regularly communicate with colleagues, clients or partners located outside Quebec.
Assets: Experience in AI, machine learning or data‑driven initiatives.
Familiarity with enterprise data platforms, analytics or cloud environments.
Experience with transformation programs.
Experience in change management.

Benefits Competitive health, dental and vision insurance.
Annual leave bank.
Competitive compensation and an annual bonus plan.
Retirement savings plans.
Employee discounts and much more.
MHIRJ is an equal opportunity employer and encourages applications from women, Indigenous peoples, persons with disabilities and members of visible minorities.

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📌 Program Manager - Artificial Intelligence (AI) (Quebec City)
🏢 MHIRJ
📍 Quebec City