Become the main contact for customers as a Customer Account Specialist with Amcor. Drive customer engagement through effective order processing and relationship management across North America.
This entry-level role serves as a vital link between external customers and the Amcor team. Successful candidates will engage with various customer-related issues, from order status to delivery logistics. You'll collaborate with different departments to ensure customer satisfaction and will also be involved in maintaining customer account profiles.
Key Responsibilities:
• Foster customer loyalty through positive interactions
• Process and monitor customer orders accurately
• Ensure timely shipping and delivery coordination
• Maintain customer electronic account profiles
• Support Continuous Improvement initiatives collaboratively
Requirements:
• Bachelor’s Degree preferred
• Experience in Customer Service or Manufacturing preferred
• Basic knowledge of Microsoft Office required
• Robust attention to detail and time management
• Excellent communication skills for customer engagement
Support your growth and Amcor's mission as a pivotal Customer Account Specialist.
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