Become a vital link between IT specialists and success with Experis as a Consultant Services Manager. Focus on cultivating thriving relationships and enhancing job satisfaction effectively.
As a Consultant Services Manager, you'll act as the primary liaison, ensuring Experis Professionals receive exceptional support. This role emphasizes top-notch customer service skills, regular communication, and timely resolutions to enhance job experiences. You will work alongside Client Account Directors and Engagement Managers to ensure performance management aligns with client standards.
Key Responsibilities:
• Onboard and offboard IT Professionals seamlessly
• Collaborate with Client Account Directors on performance management
• Maintain excellent relationships through effective communication




• Resolve issues promptly, ensuring high satisfaction levels
• Support organizational goals while adapting to shifting priorities
Requirements:
• Robust customer service and relationship-building skills
• Excellent time management and attention to detail
• Ability to handle sensitive information professionally
• Transparent and concise verbal and written communication skills
• Proven record of exceeding performance expectations
Support Experis Professionals' success through effective communication, relationship-building, and problem-solving.
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📌 Consultant Services Manager At Experis Ottawa
🏢 Experis
📍 Ottawa