Shape the future of client experiences at HUB International as a Team Lead in Employee Benefits and Retirement. Your leadership will inspire a culture of success, focusing on performance metrics and team dynamics.
This role centers on leading operational staff, developing strategic plans, and ensuring exceptional client service. You will act as the liaison for client concerns, implementing technology solutions in collaboration with IT and managing compliance standards. Strong problem-solving skills are essential as you navigate operational risks and improve overall team performance.
Key Responsibilities:
• Develop and lead operational staff to success
• Ensure excellent client relationship management
• Align strategic initiatives with company objectives




• Collaborate with IT on technology integration
• Oversee and mitigate operational risk effectively
Requirements:
• 3-5 years in employee advantages or insurance
• Proven leadership experience in operations
• Strong decision-making and communication abilities
• Excellent understanding of operational practices
• Proficient in Microsoft Office and relevant platforms
Drive continuous improvement in team performance and client satisfaction in this impactful leadership role.
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📌 Team Lead Employee Benefits & Retirement (Markham)
🏢 HUB International
📍 Markham