You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description
The Opportunity
Lead a transformational technology organization powering health and benefits experiences for millions. As the Assistant Vice-President (AVP), Technology Lead , you will own one of Sun Life Canada’s largest technology portfolios for health benefits claims adjudication/processing, virtual health, and online pharmacy systems .

You will lead a 250+ person technology professional organization including 5 Directors across multiple high-performing squads in a matrixed environment. This is your chance to shape strategy, drive modernization, and build a world-class engineering culture that balances breakthrough innovation with operational excellence.

You’ll partner with executives across Architecture, Product, Operations, and Business to define the future of Sun Life's health technology platforms including mission‑critical mainframe systems to cutting‑edge digital experiences—while managing complex vendor ecosystems and driving sustainable delivery practices.

This role is highly visible, mission‑critical to Sun Life Canada’s core business, strategically influential, and demands a leader who thrives in complexity.

Why This Role Matters
You’ll lead a strategic inflection point for Sun Life's health benefits claims and online health technology organization. Leading one of Sun Life Canada’s largest technology portfolios and 250+ technology professionals, you have the scale, resources, and mandate to drive meaningful modernization while serving millions of members. This is a high‑visibility opportunity to influence enterprise technology strategy, build a best‑in‑class engineering culture, and deliver business impact in a complex, mission‑critical environment.

What You'll Own
Technology Strategy & Modernization Leadership

Define and communicate a compelling technology vision that bridges near‑term delivery with long‑term platform modernization across health benefits claims, adjudication systems, online health platforms, and core systems of record.

Lead evolution of Sun Life's health technology ecosystem—making bold build vs. buy vs. partner decisions in an extremely large technology portfolio

Champion modern engineering practices, technology standards,



and architectural excellence while actively managing technical debt in complex, non‑greenfield environments

Partner with Business, Architecture, and Enterprise Technology leaders to design resilient, scalable platforms that deliver exceptional member and sponsor experiences

Delivery Excellence at Scale

Accountable for end‑to‑end delivery across multiple agile squads at varying maturity levels—driving velocity, quality, and reliability improvements

Manage relationships with system integrators and vendors, holding partners accountable for outcomes and knowledge transfer

Serve as the primary escalation point for critical platform and delivery issues in a mission‑critical environment

Transform delivery metrics into actionable insights and drive continuous improvement

People Leadership & Culture Building

Lead, mentor, and develop 250+ technology professionals across 5 Director level reports and cross‑functional teams

Foster a collaborative, inclusive, execution‑focused culture rooted in psychological safety and continuous learning

Design high‑performing team structures aligned with business outcomes and technical excellence

Build and retain technical talent through coaching, career development, and hands‑on leadership

Financial & Strategic Vendor Management

Own platform budgeting, cost optimization, and capitalization decisions

Manage strategic vendor and SI relationships to maximize delivery quality and ROI

Drive alignment between IT spend and business value delivery

Governance & Risk Management

Establish governance that accelerates delivery while meeting regulatory and security requirements

Ensure platform stability, security, and effective incident/change management for mission‑critical systems

Partner with Operations on disaster recovery and business continuity for enablement platforms

Who You Are
Experience & Expertise

10+ years in senior technology leadership roles for very large technology portfolios, with proven success delivering complex, mission‑critical systems at enterprise scale

Deep expertise with Mainframe environments and their integration with modern and digital business‑critical systems

Track record modernizing and enabling health benefits claims / health technology platforms.

Strong financial acumen—comfortable managing large budgets, vendor portfolios, and ROI optimization

Demonstrated ability to lead technology teams through transformation while maintaining operational excellence

Technical Credibility & Mindset





Strong technical foundation with the credibility to challenge architecture, delivery practices, CI/CD, and engineering approaches

Builder mentality—equally focused on fixing legacy systems, scaling capabilities, and enabling teams

Decisive leader comfortable making clear decisions amid ambiguity and complexity

Pragmatic, outcomes‑driven thinker who balances innovation with stability

Collaborative leader who rebuilds trust, drives momentum, and fosters transparency

Education

Bachelor's degree in Computer Science, Engineering, or related field (MBA or advanced degree is an asset)

Experience in regulated health, insurance or financial services is valuable

As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the position includes managing both French and English‑speaking staff (Quebec and outside Quebec) and providing daily support to the team.

What’s in it for you

Excellent Place to Work Certified for Most Trusted Executive Team in Canada – 2025, 2024 and 2023

Great Place to Work Certified for Best Workplaces in Canada - 2025

Canada Order of Excellence for Mental Health at Work certification from Excellence Canada. Sun Life is one of only four companies in Canada to ever receive this certification – 2024

Top Work Places for Remote Work – Monster Canada - 2024

Great Place to Work Certified for Best Workplaces in Canada – 2024 and 2022

Great Place to Work Certified for Best Workplaces for Women in Canada - 2024

Flexible hybrid work model.

Pension, stock and savings programs to help build and enhance your future financial security

Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives

A friendly, collaborative and inclusive culture

Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.

Market-competitive salary and bonus structure influenced by market range data

The opportunity to move along a variety of career paths with amazing networking potential

Salary Range: 145,000 - 235,000

Job Category: Project Management – Systems

Posting End Date: 25/06/2026

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

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📌 Assistant Vice-President, Technology Lead, Health (Ontario)
🏢 Sun Life
📍 Ontario