Become a crucial part of Trail Appliances as a Sales Support Agent in British Columbia. Provide outstanding customer service while managing orders from post-sale to delivery through effective communication.
As a Sales Support Agent, you'll work closely with customers, sales teams, and internal departments to ensure that orders are processed and delivered smoothly. Your role includes fielding inquiries, coordinating delivery logistics, and solving customer issues. This agile position requires both teamwork and independent problem-solving.
Key Responsibilities:
• Respond to orders via phone, email, and text
• Outbound calls to confirm payment and delivery details
• Aid sales team with processing order inquiries




• Maintain and update customer file accuracy
• Resolve escalated customer service issues
Requirements:
• Minimum of 2 years customer service experience
• High school diploma or equivalent is necessary
• Proficiency in Microsoft Office required
• Call center experience is advantageous
• Robust analytical skills and attention to detail
Use your skills to boost customer satisfaction as a Sales Support Agent with Trail Appliances and make impactful connections.
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📌 Trail Appliances Sales Support Agent Delta
🏢 Trail Appliances BC
📍 Delta