Join Lyft as a Data Analytics Lead, where you'll enhance customer support experiences through data-driven insights. Partner with key stakeholders in a hybrid role focused on analytical problem-solving.
Lyft is seeking an experienced Data Analytics Lead to drive business decisions with customer impact. This role involves collaborating with Product, Engineering, and other teams while developing frameworks for decision-making. You'll define metrics, design A/B tests, and monitor KPI performance to present insights to leadership.
Key Responsibilities:
• Partner with cross-functional teams to achieve goals
• Develop scalable frameworks for decision-making
• Define metrics to gauge support platform success
• Design and analyze A/B tests for feature impacts
• Present KPI performance findings to senior leadership
Requirements:
• Degree in statistics, economics, or quantitative field
• 2+ years in data science or equivalent analytical role
• Proficient in SQL and Python for data analysis
• Solid problem-solving and interpersonal skills
• Exceptional communication abilities for tailored presentations
Lead analytics initiatives and improve customer support quality at Lyft.
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📌 Data Analytics Lead At Lyft Toronto
🏢 Triwill Group
📍 Toronto
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