Become a vital part of Uline’s team as a Bilingual Customer Service Specialist in Milton, ON. This full-time role is crafted for dynamic individuals focused on exceptional customer service.
In this position at Uline, you’ll process orders while addressing inquiries with qualified, outstanding service. Promote solid customer relationships and confidently answer product-related questions. With comprehensive training provided, you will develop essential skills in a supportive setting.
Key Responsibilities:
• Handle customer account inquiries and order processes
• Recommend products and solutions effectively
• Assist customers via phone, email, and chat communications
• Understand and meet customer needs proficiently
• Guide customers with online ordering and website navigation
Requirements:
• High school diploma or equivalent; Bachelor’s desirable
• Excellent communication and problem-solving skills
• Previous customer service experience is a plus
• Bilingual in English and French, written and spoken fluency
• Commitment to learning and adapting in the role
Drive customer satisfaction and growth at Uline with your skills in service and communication.
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