Become the backbone of client EOR escalations as Rippling’s Global Employee Escalations Lead. Leverage your experience to manage complex, high-impact issues across diverse teams and nations.

In this critical role, you will coordinate escalations that involve complex employee relations and high-risk client situations. Your background in global HR operations will guide you as you align stakeholders, fostering timely and compliant outcomes. You’ll engage with cross-functional teams to remove blockers and ensure a structured resolution process under high pressure, demonstrating your operational rigor and executive presence.

Key Responsibilities:



• Oversee end-to-end management of client escalations globally • Manage employee relations issues and termination matters across borders • Provide explicit communication and transparent updates to clients • Conduct structured assessments and establish action plans • Coordinate effectively across Product, Legal, and HR teams

Requirements: • 8+ years in EOR services or escalation management • Experience managing complex client issues across countries • Solid knowledge of international compliance and HR processes • Ability to influence stakeholders and drive alignment • Exceptional analytical and communication skills

Bring your global HR expertise to Rippling and drive effective resolutions for high-impact client escalations. #J-18808-Ljbffr

📌 Complex Client Escalations Executive Rippling Toronto
🏢 Rippling
📍 Toronto