Essential Functions:

- Reviewing and processing all incoming and outgoing block transfers for brokers, ensuring accuracy and timely completion;
- Reviewing and processing all internal transfers of business for brokers;
- Working closely with each insurance carrier to ensure timely completion of transfers;
- detailed records and tracking reports using WealthServ, Excel, and other internal systems to ensure data integrity and provide accurate status updates;
- Managing and maintaining advisor documentation and files;
- Handling all transfer inquiries from management, insurance carriers and brokers;
- Collaborating closely with the Contracting team and other departments to ensure seamless processing and resolution of transfer requests;
- Managing and continuously improving the block transfer process, ensuring procedures and documentation remain current; and
- Performing additional administrative and operational duties as assigned to support business objectives and departmental initiatives.

Qualifications:

- Minimum 5 years in a customer service-focused environment, with a demonstrated commitment to delivery exceptional client service
- Robust organizational and time management skills, with the ability to effectively manage multiple priorities
- Exceptional attention to detail and a high degree of accuracy in completing tasks and maintaining records




- Excellent verbal and written communication skills, coupled with strong problem-solving abilities
- Proven ability to work collaboratively as part of a team while also demonstrating initiative and the capability to work independently when required
- Proficiency in Microsoft Office applications, particularly Microsoft Excel, PowerPoint and SharePoint
- Working knowledge of industry platforms and applications such as PowerPoint, SharePoint, APEXA, WealthServ, FundSERV, and MultiView is highly desirable

Compensation:

Commensurate with experience; $45,000 to $55,000

If you are interested in applying for this position, please forward a cover letter and resume in confidence to .

Worldsource is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, Worldsource will endeavour to provide reasonable accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to disability during the recruitment process, please notify the hiring manager upon scheduling your interview.

We thank all applicants for their interest but only those selected for an interview will be contacted.

📌 Transfer Specialist (Toronto)
🏢 IDC Worldsource Insurance Network
📍 Toronto