Job Title: CMDB ServiceNow Senior Developer

Location: Toronto, ON

Work Arrangement: Hybrid-4 Days onsite

Employment Type: Contract

Duration: 12 Months

Domain: BFSI

Pay Rate: CAD 50-56/hour Incorporated

Application Deadline: Aug 30th, 2026

SKILLS REQUIRED

- 5+ years of hands-on experience in ServiceNow CMDB configuration, CI Class Manager, CSDM, CMDB Health, data certification, and CMDB governance.
- Robust expertise in ServiceNow Discovery, MID Server architecture, Service Mapping, CI dependency mapping, and CI relationship management.
- Hands-on experience with Import Sets, Transform Maps, data normalization, identification rules, and CMDB Reconciliation Engine (IRE) configuration and troubleshooting.
- Solid understanding of ITSM, ITOM, ITAM, Hardware Asset Management (HAM), and Software Asset Management (SAM) modules, with expertise in CMDB data integration and dependency management.




- Proven experience in troubleshooting CMDB data quality issues, duplicate CIs, missing or inaccurate CI relationships, data load failures, and reconciliation conflicts.
- Strong knowledge of CMDB best practices, governance frameworks, data lifecycle management, and ServiceNow platform administration.
- Experience implementing and maintaining accurate, scalable, and compliant CMDB solutions aligned with organizational standards and CSDM guidelines.

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

📌 CMDB ServiceNow Senior Developer (Toronto)
🏢 Pacer Group
📍 Toronto