Company Description SHUYI TEALICIOUS is a growing beverage brand that focuses on delivering high-quality tea-based drinks and a welcoming in-store experience. The company values friendly service, consistent product standards, and efficient operations to create a positive environment for both guests and team members. SHUYI TEALICIOUS promotes collaboration, reliability, and attention to detail across all roles. Team members are encouraged to contribute ideas that improve service, streamline processes, and support business growth.
Role Description The Office Administrator role at SHUYI TEALICIOUS is a full-time, on-site position based in Ottawa, ON. This role is responsible for managing daily office operations, including organizing files and records, maintaining office supplies, and assisting with scheduling and coordination of meetings. The Office Administrator will handle incoming calls and emails, support customer inquiries, and communicate with internal teams to ensure smooth information flow. They will operate and maintain office equipment, prepare basic reports, and support management with administrative tasks such as data entry, document preparation, and updating internal systems. The role also involves assisting with onboarding paperwork, ensuring workplace cleanliness and order,



and collaborating with store and corporate staff to support overall business efficiency.
Qualifications

- Strong Administrative Assistance and Office Administration skills, with experience managing daily office tasks and supporting management.
- Ability to operate and maintain Office Equipment and basic office technology (printers, scanners, POS systems, and standard software tools).
- Excellent Communication skills, both written and verbal, with the ability to interact clearly and professionally with team members and external contacts.
- Solid Customer Service skills, with a focus on courteous support, problem-solving, and maintaining a positive experience for guests and partners.
- Attention to detail, strong organizational and time-management abilities, and capacity to handle multiple tasks in a fast-paced environment.
- Comfort working in office and collaborating with diverse teams; prior experience in hospitality, retail, or food and beverage environments is an asset.
- Proficiency with common office software (e.g., word processing, spreadsheets, email, and scheduling tools); experience with basic record-keeping is beneficial.
- High school diploma required; post-secondary education in office administration, business, or a related field is an advantage.

📌 Office Administrator (Ottawa)
🏢 SHUYI TEALICIOUS
📍 Ottawa