Join TELUS as a Senior Market Manager focused on Entertainment Strategy and Customer Experience in vibrant Ontario, British Columbia, or Alberta. This role emphasizes understanding customer needs and driving cutting-edge marketing solutions.
You'll play a pivotal role in refining TELUS’ entertainment offerings by conducting market analyses and recommending strategies that enhance customer interactions. Partnering with various departments, your work will influence the development of TELUS Entertainment, ensuring it meets the evolving demands of Canadians. Your strategic recommendations will help position TELUS as a leader in the entertainment sector.
Key Responsibilities:
Define actionable strategies for TELUS’ entertainment portfolio
Map out comprehensive customer journey experiences
Lead integrated bundling strategies across services
Collaborate effectively with multi-functional teams
Ensure seamless execution of planned marketing initiatives
Requirements:
Solid background in strategy or product marketing
Experience with customer journey mapping and analysis
Excellent problem-solving and analytical abilities
Proven capability to influence across functions
MBA or relevant education is a plus
Influence the direction of TELUS entertainment through advanced strategies and a customer-first approach.
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