Become a vital part of the Roots community as a Retail Team Lead. This role emphasizes leadership and customer experience within a cohesive retail setting focused on excellence.

Roots is seeking a Retail Team Lead to connect leadership with sales associates. You will support store operations, motivate your team, and foster a customer-focused atmosphere to elevate in-store experiences. Your success hinges on team collaboration and effective management in a dynamic retail setting.

Key Responsibilities:
Assist Store Manager and team in daily operations
Model exceptional customer service behaviors
Train and onboard recent associates effectively
Provide performance feedback to sales associates
Facilitate communication and team collaboration on the floor

Requirements:
1+ years retail experience, luxury retail a plus
Proven leadership skills in a sales environment
Robust POS management and organizational skills
Availability for various shifts including weekends
Passion for delivering outstanding customer experiences

Drive leadership and retail excellence as part of the Roots family in this impactful role.
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📌 Retail Team Lead At Roots Cambridge
🏢 Roots
📍 Cambridge