Join a forefront payments company as a Bilingual Customer Success Manager in Markham, Ontario, and lead client engagement and loyalty initiatives. Be a key driver of revenue growth while advocating for your merchants.
In this vibrant role, you will engage with merchants based on your fluency in both French and English. As a member of the retention and growth team, you will excel in strengthening client partnerships and leveraging data insights for optimal performance and service delivery.
Key Responsibilities:
• Drive revenue through effective upsell and cross-sell tactics
• Build and maintain trusted client relationships
• Ensure client success through proactive engagement
• Optimize pricing strategies to enhance profitability




• Facilitate smooth onboarding processes for current setups
Requirements:
• Proficient in English and French with excellent communication
• Experience in sales or B2B customer service essential
• Robust problem-solving and negotiation abilities
• Effective time management skills for handling multiple tasks
• Competency in Microsoft Office tools and internal platforms
Make a measurable impact and enrich the customer experience across your portfolio.
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📌 Markham Bilingual Customer Success Manager Toronto
🏢 Global Payments
📍 Toronto