Take charge of boutique operations as a Manager, focusing on driving sales and maintaining customer satisfaction. Your role is vital for aligning service standards with customer expectations.
This position requires someone who can oversee daily sales operations, ensure alignment with pricing policies, and manage customer engagement. You will be instrumental in developing and implementing plans for direct customer communication and product launches, while effectively managing customer queries and orders. Additionally, your expertise will help resolve issues promptly and enhance operational efficiency.
Key Responsibilities:
• Ensure alignment of operations with sales targets
• Manage customer interactions and complaints




• Develop communication plans for product launches
• Process special orders and manage delivery expectations
• Conduct comprehensive customer interviews
Requirements:
• Post-Secondary Non-Tertiary Education mandated
• Proven capability to work independently
• Some managerial experience necessary
• Solid problem-solving skills
• Committed to continuous personal development
Lead with confidence to ensure outstanding service and drive boutique success.
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📌 Lead Boutique Operations Manager Toronto
🏢 Montblanc
📍 Toronto