Job Description

As a Trek Service Technician/Advisor, no one day is the same as the last.

This job is all about caring for bikes so their owners love riding them.

You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor.

Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

This role closely supports the Service Manager.

When the Service Manager is not available, you are the face of the department to customers.

We’re looking for a teammate with stellar customer service chops and a willingness to learn.

Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience.

This role requires elevated skills in communication, leadership and problem solving.

What you’ll bring to the team




Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
Fantastic hospitality—a warm, approachable manner, excellent listening skills, and a drive to help in any way you can—even on the toughest, busiest days
Top-notch communication skills
Impressive attention to detail and a love for tinkering ‘til you figure it out
Eagerness to learn the ins and outs of servicing bicycles
A desire to continually learn proper service methods and new technologies

Trek Perks:

• Versatile and fun company culture
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer.

Required Skill Profession

Vehicle And Mobile Equipment Mechanics, Installers, And Repairers

📌 Service Advisor/technician Burnaby (Canada)
🏢 Trek Bicycle
📍 Canada