Elevate your career with RSM as a Senior Microsoft Dynamics 365 Customer Engagement Consultant. This role focuses on supporting a agile client base through cutting-edge D365 implementation strategies.
As part of RSM’s Microsoft Dynamics 365 CE team, you will play an integral role in gathering requirements and creating design documentation. Your initiative will help foster relationships with clients, ensuring they receive top-notch service. Collaboration is key, as you will engage not just with clients, but also team members and vendors throughout the project lifecycle.
Key Responsibilities:
Lead requirements gathering sessions with clients
Create detailed design documentation for D365 CE
Actively participate in system development and implementation




Serve as the primary contact for client inquiries
Collaborate using Agile and Microsoft SureStep methodologies
Requirements:
3+ years of experience with Microsoft Dynamics 365 CE
Bachelor’s Degree in IT, MIS, or related fields
Microsoft Dynamics 365 CRM certification preferred
Familiarity with Scribe and SQL Server Reporting Services
Experience in Field Service delivery
Shape the future of client engagement at RSM with your technical expertise and commitment.
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📌 Senior Microsoft Dynamics 365 Consultant Toronto
🏢 RSM US
📍 Toronto