Business Analyst Contract | Toronto - HYBRID, ON | February 14, 2025
Business Analyst (Client Services)
The Business Analyst (BA) will bring project coordination, requirements elicitation and documentation skills that are essential to efficiently and swiftly deliver on a range of project mandates. The BA will be a seasoned, hands-on skilled who has a meticulous eye for detail, is naturally inquisitive and can move comfortably between the business and IT.
Responsibilities Help establish organization and order to a number of initiatives that are currently in various stages of the project lifecycle
Guide stakeholders through the creation of current state process maps and designs desired state processes
Drive GAP analysis, requirements gathering and Future State workshops with confidence by fostering collaboration among teams in a novel way and with expertise. To be an expert facilitator who captures and documents information accurately and effectively
Create Use Cases, Personas and User Journeys to truly understand the end-users, the ways we can make their lives easier, and help in maximizing the value derived from their activities for the firm
Create and revise Business Requirements Documents (BRDs); thereby translating business requirements into functional specifications
Administer solution testing with end-users
Serve as a liaison between Business Sponsors,



Vendors and Technology – maintain a close working relationship to elicit business requirements and discuss scoping decisions
Required Skills Bachelor’s degree in information systems, computer science, business management, or another field or related equivalent work experience
Business Analysis and/or Agile certifications are highly desirable
5+ years experience in a business analysis role or similar, designing business process models and documenting current processes, creating BRDs and managing requirements, developing Use Cases, Personas, User journeys, Wireframes, Mock-ups, and performing Data Analysis
Experience with Visio and other process mapping tools
Experience in a legal or professional services environment is highly desirable
Knowledge of Visualization tools and know-how to facilitate data-driven decisions is highly desirable (e.g Power BI or Tableau)
Having excellent communication skills with both team members and internal business constituents. The ideal candidate is comfortable mediating between user needs, business objectives, and technical feasibility with confidence
Continued drive for excellence and high quality, despite frequent iterations, uncertainty, changes in priority, scope, and stakeholders
Consulting experience is desirable
This is a global role requiring regular work outside normal business hours to communicate with people in multiple time zones
If you have the above skills please forward a MS Word copy of your resume. Thanks!

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📌 Business Analyst (Ontario)
🏢 Ward Technology Talent
📍 Ontario