Join Passion Dental Group as a full time Hygiene Coordinator and Dental Administrator, located at Ironwood Dental Centre in Richmond, British Columbia. Use your communication talents to enhance the patient experience daily.
In this pivotal role, you will manage front desk operations and hygiene scheduling to ensure every visit is smooth and stress-free. Your friendly demeanor and organizational skills will foster a welcoming environment while also supporting hygienists to optimize their schedules.
Your contribution will enhance the operational flow and patient satisfaction levels.
Key Responsibilities:
Manage inbound calls and direct patient inquiries efficiently
Support hygienists by organizing and balancing their schedules
Ensure accurate and confidential maintenance of patient records
Handle insurance claims and follow up with companies
Proactively manage recalls and identify scheduling gaps
Requirements:
Minimum 2 years working in a dental clinic setting
Familiarity with billing processes and insurance policies
Extensive knowledge of hygiene scheduling practices
Proficient in Microsoft Office applications
Solid interpersonal and troubleshooting abilities
Utilize your expertise in patient management to contribute to an exceptional dental care setting at Passion Dental Group.
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