/Job Description/g

Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant.

By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience.

Servers maintain a clean section and monitor food quality to ensure all items are held to O&B; presentation standards.

Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests.

The day to day:
Create a positive guest experience through interaction and adherence to the steps of service
Be knowledgeable of all food and beverage items in order to make recommendations
Answer questions about food, beverages, wine and other restaurant functions and services
Utilize seat-specific ordering so to not auction food when it is delivered to the table
Ensure accuracy when entering information into the POS system
Monitor food quality and presentation standards
Ensure guests are satisfied with their food and service
Respond promptly and courteously to any guest request or concern
Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter




Be thoroughly familiar with the causes of food contamination and the methods of prevention
Follow all food safety standards and systems
Be aware of any special requests, inclusive of guest allergies
Complete opening, closing and side-duties efficiently and safely
Other duties as assigned or required

Qualifications
Minimum of 2 years of serving experience in a similar setting
Valid Smart Serve Certification required
Strong attention to detail with a commitment to accuracy and consistency
Ability to remain calm, professional, and productive in a fast-paced environment
Excellent organizational skills with a demonstrated ability to drive sales
Proven ability to multitask and prioritize effectively
Solid oral and written communication skills
High level of food and beverage product knowledge
Ability to maintain professional urgency and momentum throughout shifts
Flexible availability, including evenings, weekends, and holidays as needed
This position requires nights availabilities for events at Rogers place - flexibility for both day and nights shifts
Legally eligible to work in Canada

Required Skill Profession

Food And Beverage Serving Workers

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