Join Whistler Platinum as a full time Guest Services Coordinator, where you'll enhance guest experiences from inquiry to check-out. This role blends pre-arrival coordination with in-resort support to create unforgettable stays.
As a key member of our guest services team in Whistler, BC, you will engage with guests primarily through phone and messaging. Your responsibilities include managing bookings, confirming payments, and addressing changes. Provide tailored recommendations for local dining and activities, ensuring each guest feels valued and informed throughout their stay.
Key Responsibilities:
• Serve as the main contact for inquiries via multiple platforms
• Guide guests with tailored property recommendations
• Manage bookings and process payments accurately




• Coordinate concierge services for activities and requests
• Address in-resort guest feedback and service issues promptly
Requirements:
• Experience in hospitality or guest services preferred
• Local knowledge of Whistler with at least one year
• Robust communication skills, written and verbal
• Sales-focused with a consultative approach
• Organized with excellent multitasking abilities
Create lasting memories for guests as a dedicated coordinator at Whistler Platinum!
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📌 Guest Services Coordinator Whistler Platinum
🏢 Whistler Platinum
📍 Whistler