Join Telecon as a hybrid IT Operations & Service Delivery Director and transform our enterprise technology landscape. Your leadership will enhance operations and drive key technology initiatives.
This full time role reports to the Vice President – Shared Services and is central to aligning IT with business goals. You'll engage in modernizing IT infrastructure and ensuring effective service delivery while managing multiple sub-functions and direct reports. Engage stakeholders effectively to reinforce alignment between business demands and technology initiatives.
Key Responsibilities: - Execute IT strategy matching business needs and risk posture - Supervise infrastructure, cloud, and cybersecurity services - Track and enhance KPIs,



SLAs for consistent performance - Oversee major IT projects and vendor relationships - Strengthen operational practices for reliability and efficiency
Requirements: - Bachelor's in IT or related field - Over 10 years in IT operations and service delivery - Bilingual (French/English) preferred - Expertise in IT infrastructure and cloud services - Proven leadership in governance and vendor management
Drive Telecon’s IT service excellence and operational success in this impactful leadership role.#J-18808-Ljbffr

📌 Hybrid It Operations Director At Telecon Vaughan
🏢 Telecon
📍 Vaughan