Enhance member experiences as a Pharmacy Assistant for Pocketpills, Canada's leading online pharmacy platform. Provide quality service and manage medication queries through diverse communication channels.

In this critical role, you'll assist members with medication orders, refill requests, and general service inquiries. Your expertise will help facilitate a smooth process for prescription management, collaborating closely with pharmacists to assure accurate service delivery.

Experience in handling patient inquiries in a team-focused workplace is vital to providing exceptional support.

Key Responsibilities:
Offer quality customer service through various channels
Process and verify new and refill prescriptions
Handle refill requests and respond to inquiries
Collaborate with team members to maintain satisfaction
Identify proactive solutions for member questions

Requirements:
At least 1 year of pharmacy experience
Excellent verbal and written communication skills
Detail-oriented and capable of multitasking
Solid work ethic with a positive attitude
Comfortable working adaptable shifts, including weekends

Become part of Pocketpills and redefine healthcare experiences for Canadians.
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📌 Customer Focused Pharmacy Assistant Role Surrey
🏢 pocketpills
📍 Surrey