Join Trolley as a Technical Support & Success Manager, providing hybrid support from Montréal, Toronto, or Halifax. This role focuses on enhancing customer experiences while resolving technical complexities.

You will manage a portfolio of clients, offering personalized support and delivering consultative recommendations. With solid analytical skills, you'll identify solutions to improve workflows and customer success while handling challenging conversations with confidence.

Key Responsibilities:
Build and maintain trusted customer relationships
Deliver consultative support to optimize business objectives
Serve as a subject matter expert on Trolley products
Develop and analyze usage metrics for customer success
Ensure timely resolution of customer inquiries

Requirements:
Experience in Customer Success or similar SaaS roles
Familiarity with B2B enterprise software products
Proven technical problem-solving capabilities
Robust written and verbal communication skills
Ability to manage priorities in a quick-paced setting

Leverage your expertise at Trolley to facilitate customer growth and satisfaction effectively.
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📌 Technical Support & Success Manager At Trolley Halifax Regional Municipality
🏢 Trolley
📍 Halifax Regional Municipality