Position

The RIMOWA Sales Supervisor is responsible for assisting the store team in all service and operational duties to help increase store productivity and performance.

Job responsibilities

STRENGTHS FOR SUCCESS

- Selling skills with ability to meet monthly personal sales goals
- Strong clienteling/customer development skills
- Customer focus: Dedicated to meeting customer expectations and requirements within Company policy parameters
- Ability to establish and maintain effective relationships with customers via clienteling
- Ability to learn and effectively convey product information

ESSENTIAL JOB FUNCTIONS

Sales Generation:

- Achieves monthly and annual sales targets by utilizing in-depth, updated product

knowledge, selling and customer service skills

- Maintains client book. Regularly follows up with clients and meets monthly clienteling

sales goals

- Assists Boutique Manager with execution of store marketing initiatives
- Assists In training efforts and KPI management for sales team

Customer Service:

- Provides superior customer service
- Assisting and leading sales staff in partnership with store management
- Processes customer repairs when requested

Operations:

- Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc.
- Ensures facility maintenance, presentation and organization




- Exhibits proficiency in computer programs used by the Company

Profile

- High School diploma or equivalent
- Detail oriented, task focused
- Professional, solid communication skills both verbal and written
- Excellent problem-solving skills, positive attitude, team player
- Ability to work varied hours/days, including nights, holidays weekends and
- Must be able to lift large boxes up to 25lbs repeatedly

RIMOWA
MAISON

It is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father’s visionary approach, it was Richard Morszeck who – inspired by the early days of aviation – discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA’s global success. Thanks to his focus on state-of-the-art technology, uncompromising quality and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today’s ever-changing world.

📌 Sales Supervisor, Vancouver (Canada)
🏢 RIMOWA
📍 Canada