Position Overview:
Reporting to the Manager, Resource Management Office (RMO), the Resource Manager leads end‑to‑end resource management for a consulting delivery organization, ensuring the right people are assigned to the right work at the right time. Operating within a multi‑team IT services organization, this role requires someone who can navigate a complex, matrixed environment with multiple practice areas, delivery teams, and technical disciplines all competing for shared resources. This is a mid‑level position for someone who already understands the fundamentals of resource management and is ready to bring both operational discipline and sound business judgment to a fast‑paced environment. You will work closely with IT project managers, practice leads, and the broader operations team to forecast demand, manage capacity across technical disciplines, and optimise how talent is deployed across the organisation.

Key Responsibilities:

Resource demand & intake management: Own the resourcing intake process for project delivery and pre‑sales (as applicable), validate requirements (skills, timing, location, clearance), and confirm prioritisation with stakeholders.

Capacity planning & forecasting: Maintain short‑and long‑range forecasts of demand and supply (bench, booked, tentative, proposed) and provide scenario plans to support delivery readiness and hiring plans.

Assignment & scheduling: Match consultants/architects/project managers to engagements based on skill fit, availability, utilisation targets, client constraints, and development goals; confirm assignments and maintain an accurate schedule.

Utilisation & performance reporting: Track utilisation, billability, and bench metrics; identify trends and risks; create regular reporting and executive‑ready insights.

Conflict resolution & escalation: Proactively identify over‑allocations, gaps, and priority conflicts; facilitate trade‑offs with Practice Leads and Delivery Leadership; elevate issues with clear options and recommendations.

Third‑party and contractor resourcing: Coordinate contractor/partner sourcing when internal capacity is unavailable; support onboarding, rate alignment,



and assignment governance in collaboration with procurement, legal and finance. Third‑party invoicing and processing as required.

Stakeholder partnership: Build strong working relationships with Sales, Delivery, Practice/Capability Leads, PMO, People & Culture, and Finance to align staffing decisions to deliver quality and financial outcomes.

Resource data stewardship: Maintain accurate skills profiles, rates, availability and location data; drive compliance on consultant profiles and readiness information.

Governance cadences: Lead weekly/bi‑weekly resourcing meetings and periodic executive interlocks to review pipeline, staffing risks and actions (hiring, training, redeployment, subcontracting). Proven ability to collaborate across functions and communicate effectively with project managers, operation leads and senior stakeholders.

Relationship Management: Act as a liaison between staffing needs and project managers, fostering positive relationships within a matrixed organisation.

Skills & Qualifications:

5–8+ years of experience in resource management, workforce/capacity planning, delivery operations or PMO/PSA operations within IT professional services/consulting.

Proven ability to manage competing priorities and make sound staffing decisions in a fast‑paced, client‑driven environment.

Strong analytical skills with experience turning data into actionable insights (utilisation, capacity, pipeline, forecasts). Ability to interpret data, spot trends and translate insights into transparent recommendations.

Working knowledge of resourcing and project delivery concepts (SOW/MSA context, rates, margin drivers, project schedules, skills matrices).





Business acumen and the ability to factor commercial considerations – including profitability and utilisation targets – into day‑to‑day decisions.

Apply a commercial lens to resourcing decisions, balancing project profitability, utilisation targets and staff development needs.

High degree of discretion and professionalism due to confidential staffing and people‑related information.

Experience resourcing across multiple practices (e.g., Modern Workplace, Cloud, Security, Network, Data, PMO) and multiple provinces/time zones.

Experience managing vendor/partner staffing models and contractor performance in a consulting environment.

Experience with resource management/PSA tools (e.g., KantataS X, Project Manager software or similar) and strong Microsoft Office Suite (especially Excel and PowerPoint) skills, and data visualisation tools; Power BI/SharePoint reporting is an asset.

Exceptional communication, facilitation and negotiation skills; ability to influence at all levels, including senior leadership.

Post‑secondary diploma/degree in Business, Human Resources, Operations, Project Management, IT or equivalent practical experience.

What Compugen Offers You:

Exciting, fast‑paced challenging work environment

A culture where authenticity and diversity are valued

Professional development

Participation in Women in Technology Network

Opportunities to give back to our local communities

Collaborative supportive team members

Remote or hybrid work options

Work/life flexibility

Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognise the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table and we are taking deliberate action to make this a reality.

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📌 IT Resource Manager (Ontario)
🏢 Compugen
📍 Ontario