Senior Solution Consultant

The Senior Solution Consultant (SC) is directly responsible for selling continuous-feed inkjet and workflow solutions to current Ricoh Print customers as well as net‑new and competitive accounts. With experience in B2B environments focused on printing solutions, the SC has a detailed understanding of the complete Ricoh Commercial and Industrial Print Portfolio. The position requires the ability to review current environments, develop and articulate a compelling business solution based on Ricoh’s approved hardware, software and services offerings. The SC must possess a high degree of creativity, organizational and process development skills and a proven record of presenting to Executive Management.

Responsibilities

- Meet or exceed revenue and gross profit expectations while maintaining or increasing Machines in Field (MIF), unit placement, and containing expenses.
- Proficient in effective territory, account, and opportunity management.
- Generate a significant pipeline of new hardware, software, services, and complete solution sales opportunities and progress them quickly through the sales process.
- Create compelling business cases, demonstrate technical aptitude, and display leadership.
- Call on C‑level executives within the defined territory.
- Drive Ricoh’s Solutions Portfolio by analyzing customer business and technology requirements and developing solutions that fit individual customer needs.
- Generate new advanced solution sales opportunities by organizing customer events, meetings, and workshops.
- Develop and manage client‑facing documents, including proposals, presentations, and RFP responses.
- Engage and manage approved third‑party partners during the sales cycle.
- Stay current on recent Ricoh products, third‑party partner solutions,



competitive services, and industry trends.
- Apply a consultative approach to all contacts with customer C‑level leaders and IT groups.
- Adhere to and comply with Ricoh procedures.
- Coordinate appropriate project and information handoff to pre‑sales and global delivery teams.
- Perform other duties as assigned by Management.

Qualifications

- College degree preferred or equivalent experience in a related field.
- 8+ years of successful B2B sales experience in print hardware, software, services, and solution selling.
- Experience negotiating sales.
- Valid driver’s license required.

Skills

- Well versed in printing solutions across diverse customer environments.
- Gather and understand customer requirements to develop a conceptual solution and propose appropriate next steps.
- Understand how to integrate a proposed solution into a customer’s existing business and technical environment.
- Strong organizational skills and ability to handle multiple sales cycles simultaneously.
- Proficient in MS Office Suite, including PowerPoint, SharePoint, and sales‑force automation tools.
- Strong verbal and written communication skills, including ability to present to C‑level management.
- Manage a long, complex sales cycle from opportunity identification to contract signature.

Benefits

- Select the medical, dental, life, and disability insurance coverage that fits your needs.
- Contribute to your financial security with Ricoh Canada’s Retirement Plan, with company matching contributions.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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📌 Senior Solution Consultant- Inkjet (Mississauga)
🏢 Ricoh Colombia
📍 Mississauga