Manager Store Communications - 12-month contract
Dartmouth Corporate Office, Unit 1 535 Portland Street, Dartmouth, Nova Scotia, Canada

Responsibilities

Daily communications coordination

Own the coordination and execution of the daily newsletter/content, from intake through publication.

Act as the primary intake point for store communications submitted from backstage teams.

Review submissions for clarity, completeness, relevance and alignment to communication standards.

Urgent and time‑sensitive communications

Monitor incoming requests for urgent, time‑sensitive or critical communications.

Ensure urgent messages are clearly labeled, concise, and action‑oriented for store teams.

Manage the execution across the country

Maintain the daily communications calendar and submission schedule.

Support weekly and short‑term planning by flagging volume risks or conflicting messages.

Coordinate with other store‑facing channels (e.g., training, tasks, operational updates) to avoid duplication.

Track basic metrics such as volume of communications, urgent sends, and submission compliance; package findings to share with leadership.

Gather informal feedback from stores on clarity and usefulness of daily communications.

Identify opportunities to simplify, consolidate, or improve execution within the daily process.

Determine best channels based on communications and business needs.

Develop tools with and templates with the team for a consistent approach.





People leadership

Coach, develop and empower team members to support the effective and timely execution of their daily roles and responsibilities.

Manage direct reports including selection, orientation, training & development, performance management, succession planning and compensation.

Create opportunities for skill development and career progression to develop talent.

Qualifications

Experience executing complex change initiatives that affect people, process and technology simultaneously.

Degree in Communication or equivalent experience.

5–8 years of experience in Communication.

3 years of people management experience preferred.

3 years of Operations and/or Retail experience preferred.

Proficient in Microsoft Office.

Bilingual: Knowledge of English is required; the incumbent will be expected to work closely with peers in other provinces and supervise team members in provinces other than Québec.

Advantages
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in‑store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top‑up, and paid vacation.

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📌 Manager Store Communications - 12-month contract (Nova Scotia)
🏢 Sobeys
📍 Nova Scotia