“At Absorb, we cultivate a culture of curiosity and continuous growth, both for ourselves and for our customers. We’re passionate about unlocking potential, challenging the status quo, and building solutions that empower our clients to achieve their boldest goals. If you’re a Strategic Account Manager eager to make a real difference and empower organizations to be at the cutting edge of learning, this is your chance to build something truly special.”

The Strategic Account Manager is a critical role at Absorb. We’re looking for someone with demonstrated experience working with large, complex organizations, building strategic account plans, and successfully closing meaningful land‑and‑expand opportunities.

What You’ll Do

Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts

Generate strategic account plans to execute strategies that will lead to upsell/cross‑sell opportunities

Work with internal resources (Leadership, Solutions Engineers, Account Development reps) to develop and execute expansion plans from Discovery to Closed Won

Monitor your pipeline to ensure appropriate actions are taken at appropriate times to continue to facilitate the sale to closed won

Collaborate with support and technology teams to become an expert in Absorb LMS and the overall learning management landscape.

Demonstrate Absorb LMS functionality and provide pricing options that align to customer objectives and assist Absorb’s continued growth

Work with existing Customer Success resources to identify risk and mitigate churn wherever possible

Use customer and prospect contact activity tools and systems, and update relevant information held in these systems





Monitor and report on market and competitor activities and provide relevant reports and information

What You’ll Bring

Strong background in technology sales and client management with a minimum of 7 years of experience

Ability to become a trusted advisor to senior leaders within client organizations

Very strong business communication skills (written and verbal)

Experience working with a global client base

Ability to travel for business when required

Strong internal team player

Additional Preferred Qualifications

Post‑secondary degree – business undergraduate degree or MBA

Technologies We Use

AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat

What We Offer

Fully remote‑first work with flexible work arrangements

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, and comprehensive medical and dental benefits based on your country of location

New Hire Equipment Allowance and monthly Flex Allowance to support your success

Endless opportunity for career growth and internal mobility

Employee‑driven DE&I; programs

Absorb is proud to be an equal‑opportunity employer, celebrating diversity and committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements, and individual qualifications. For any questions, please contact us at [email protected].

Successful candidates for this position will be subject to pre‑employment background screening, including a criminal record check, and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

#J-18808-Ljbffr

📌 Enterprise Account Manager (Manitoba)
🏢 Absorb Software
📍 Manitoba