Commercial Liability Claims Adjuster (Intermediate)

Location: Hamilton

Work Model: Hybrid (3 days office / 2 days remote after 4–6 weeks full-time in-office training)

Position Type: Permanent, Full time

Compensation: $70,000 - $95,000 Base (Depending on experience) + Annual Bonus + Excellent Benefits

Why Join Us?

We protect major commercial enterprises and pride ourselves on a culture of excellence, professional growth, and industry-leading service standards. We offer a highly competitive total rewards package designed to support your career and well-being:

- Financial Growth: Competitive base salary plus an annual performance bonus and RRSP contribution matching.
- Time Off: Generous paid vacation and dedicated sick days.
- Health & Wellness: Comprehensive medical, dental, and extended health perks package.
- Career Advancement: Extensive, structured onboarding and fully paid continuing education/CIP support.
- Prime Location: Modern downtown Hamilton office close to transit, restaurants, and amenities.

Position Overview

Reporting directly to the VP of Commercial Claims, the Commercial Liability Claims Adjuster will investigate, evaluate, negotiate, and resolve moderate to high-complexity commercial liability and bodily injury (BI) claims. This intermediate-level role balances technical technical competence with exceptional stakeholder management, ensuring litigation-managed files are handled in a timely, fair, and cost-effective manner.

Key Responsibilities

- Claim Management: Investigate, analyze, and resolve complex commercial liability and BI claims within delegated financial authority.
- Investigation & Analysis: Conduct comprehensive loss investigations, evaluate coverage, assess liability, and build strategic roadmaps for file resolution.




- Financial Stewardship: Establish, document, and proactively manage accurate loss and expense reserves; identify subrogation and recovery opportunities.
- Litigation & Expert Management: Direct external legal counsel, independent adjusters, and third-party experts. Prepare detailed large-loss reports analyzing liability and damages.
- Relationship Management: Serve as a trusted point of contact for brokers, clients, and internal stakeholders, delivering consistent, high-tier customer service.

What You Bring

- Experience: Minimum 5 years of progressive experience managing bodily injury claims, specifically including litigation-managed files.
- Education: Post-secondary education or equivalent related industry experience.
- Professional Designation: CIP designation is highly preferred (or currently/actively pursuing).
- Key Capabilities: Deep understanding of coverage analysis, liability assessment, and file management. Experience with mediations, pre-trials, and trials is highly valued.
- Industry Knowledge: Familiarity with trucking/auto liability exposures is a strong asset.
- Core Skills: Exceptional negotiation, decision-making, and communication skills, with an innate ability to build collaborative relationships.

Pre-Employment Requirements

To ensure a secure environment for our corporate clients, the successful candidate must successfully clear:

- A clean criminal background check
- Education verification
- Two professional supervisory references

Disclaimer: This is currently for an active job opportunity. By applying, you will be part of our trusted network, ensuring our recruiters can match you with suitable roles. Let us help you take the next step in your career journey. A.I. may be used in the recruitment and selection process.

📌 Claims Adjuster - hamilton
🏢 Profit Executive Search
📍 Hamilton