Heron’s Landing Hotel, operated by Tiger Investment Co. Ltd., is seeking a Hotel Manager to oversee daily hotel operations and ensure efficient service delivery, staff supervision, and guest satisfaction.

Duties and Responsibilities

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff and conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans and implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Organize and maintain inventory

Skills and Qualifications

A minimum of a bachelor's degree is required

A minimum of 2 years of experience in the accommodation or hospitality industry is required

Solid organizational, leadership, and communication skills

How to Apply

Please submit your resume through Linkedln or contact us directly for further information.

📌 Hotel Manager (Campbell River)
🏢 Herons Landing Hotel
📍 Campbell River