Site Reliability Engineer
Location: Toronto, ON

Work Model: Hybrid (2 days per week in-person at the Toronto office preferred)

Required Skills

Site Reliability Engineering (SRE)

DevOps

Dynatrace

Role Summary

Design, implement, and optimize Site Reliability Engineering (SRE) and DevOps practices to ensure high system availability, performance, and reliability across distributed environments.

Leverage Dynatrace, Davis AI, automation, and cloud technologies to enable proactive monitoring, intelligent automation, and operational excellence.

Role Description
Dynatrace & AI-Driven Observability

Lead the implementation and optimization of the Dynatrace platform across applications and infrastructure.

Utilize Dynatrace Davis AI for automated root cause analysis, anomaly detection, event correlation, predictive performance insights, and alert noise reduction.

Configure and manage OneAgent deployments, Smartscape topology mapping, service flow, and distributed tracing.

Define and monitor SLIs, SLOs, and user experience metrics.

Build custom dashboards, alerts, and observability pipelines.

Integrate Dynatrace with CI/CD pipelines for release validation and performance gating.

Integrate Dynatrace with incident management tools such as PagerDuty and ServiceNow.

Enable self-healing automation using Dynatrace event triggers and AI-driven insights.

Automation & Configuration Management

Design and implement automation solutions using Ansible.

Automate configuration management, application deployments, and environment provisioning.

Develop reusable Ansible playbooks and roles for scalable operations.

Automate operational tasks, patching, compliance processes, and remediation workflows.

Integrate Ansible with CI/CD pipelines and monitoring systems.

Cloud & DevOps





Design and manage cloud-native solutions on AWS with exposure to Azure.

Develop infrastructure using Terraform, CloudFormation, or AWS CDK.

Build and manage CI/CD pipelines using GitHub Actions, Jenkins, or GitLab CI.

Develop and deploy serverless solutions using AWS Lambda, API Gateway, and Step Functions.

Automate DevOps and operational workflows using Python (boto3) and Bash scripting.

Deploy and maintain production environments through automated pipelines.

Optimize cloud infrastructure for cost, performance, and scalability.

Monitoring & Reliability Engineering

Monitor and manage AWS CloudWatch and Azure Monitor/Log Analytics.

Design unified observability across multi-cloud environments.

Implement logging and distributed tracing strategies.

Work with Docker, Kubernetes, ECS, and AKS environments.

Design fault-tolerant, highly available, and disaster recovery solutions.

Support incident response, on-call activities, and root cause analysis (RCA).

Required Qualifications

Proven experience with Dynatrace APM, Real User Monitoring (RUM), and infrastructure monitoring.

Robust hands-on experience with Dynatrace Davis AI capabilities.

Experience with Ansible for automation and configuration management.

Deep knowledge of AWS services and cloud-native architectures.

Experience with Infrastructure as Code using Terraform, CloudFormation, or AWS CDK.

Proficiency in Python (boto3) and Bash scripting.

Experience supporting production-scale environments.

Business Analyst experience.

Scrum Master experience.

Nice to Have

Dynatrace Associate or Professional certification.

Experience with Dynatrace APIs and automation.

Experience building self-healing systems using AI-driven triggers.

Familiarity with Prometheus, Grafana, and the ELK Stack.

Azure cloud experience and certifications.

Experience with GitOps and Platform Engineering.

#J-18808-Ljbffr

📌 Site Reliability Engineer (SRE) – Dynatrace & AI Observability (Ontario)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Ontario