Join Canada’s Largest Automotive Group. If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.
Position Overview
We are looking for a Collision Repair Advisor to join our team at Dilawri Collision Centre Calgary . The successful candidate is someone who is passionate about the automotive industry and eager to contribute to our growing team. This is a salaried position with set hours, however, there may be additional time required outside of normal operating hours depending on shop production and in order to accommodate client requests.
Primary Duties And Responsibilities
Greeting clients when they arrive and creating a legendary experience
Qualifying related damages and unrelated damages
Ensuring all repairs follow OEM repair guidelines
Performing a walk around with the client to ensure accuracy of the repair
Creating damage appraisals covering the extent of repairs needed
Having clear and concise communication between client and production teams
Supporting production teams through writing supplements and providing updates to our clients
Preprinting invoices and being client ready upon completion of repairs
Delivering repaired vehicles to client and answering any questions about the repair process
Qualifications Required
Possess robust written and verbal communication skills
2-5 years of collision industry experience is required to be successful in this role
2-5 years of collision and vehicle repair estimating is required to be successful in this role
Ability to work independently without close supervision and the ability to self‑motivate and take initiative
Flexible and adaptable to change
Proficient in MS Office
Customer service focused with strong attention to detail
Thrive in a fast‑paced environment
About Dilawri
In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
Discounted employee vehicle purchase program
Job-specific coaching & training programs
Comprehensive health & dental plans
Employee wellness & assistance programs
Employee social events
Build your career with a team that is driven by excellence, integrity and innovation. Discover Dilawri.
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📌 Collision Repair Advisor (Alberta)
🏢 Dilawri Group of Companies
📍 Alberta
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