Company Overview
Hour Passion is a concept store by Swatch Group, specializing in the sale of jewelry and watches of different brands. Swatch Group unites, among other companies, the following watch brands under its Prestige division: Breguet, Blancpain, Glashütte Original and Jaquet Droz.

Job Description
As a Store Manager, you'll take full responsibility for the business’s overall management. Your key role includes ensuring strict adherence to company policies and procedures, driving sales by motivating staff, and providing exceptional customer service to foster sales growth. Starting base pay of $70,000 plus a monthly performance bonus.

Perks

Health benefits, including dental and vision coverage

RRSP contributions with company match

Company discount

Life insurance

Paid vacations

Paid sick days

Responsibilities

Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par

Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely

Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans

Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation

Compliance: Maintain safety standards, act as a policy and procedure role model

Working Conditions




Work is performed with moderate physical effort and significant walking and standing required for the majority of each shift. While this position has a low risk of injury, it requires lifting, pushing, pulling and holding of boxes and store fixtures, up to 35 lbs and above with appropriate support, as well as significant focus when completing paperwork, cash management or using the POS.

Employment Status
Full-time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

Profile

Availability to work opening and closing shifts; flexible hours including weekends and holidays

Strong communication skills (verbal & written), including strong relationship building skills

Must be a self-starter who works well independently and in team environments

Ability to communicate in a clear concise and understandable manner

Effective leadership skills to mentor and motivate retail team

Results oriented with a high level of energy and enthusiasm

Professional Requirements

At least 5 years retail leadership experience, preferably in fashion and/or accessories

Intermediate computer skills with working knowledge of MS Office

At least 7 years of customer service & retail experience

Experience working with POS systems

Job Location
Templeton Station Road 1000-7899, V7B 0B7 Richmond BC VB B, Canada (British Columbia)

Company Address
The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 Canada Toronto M5V 3B1, Ontario Canada

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