About Equinix
Equinix is the world’s digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Job Summary
We’re seeking an exceptional Chief of Staff to partner with our Head of Engineering Excellence to drive operational excellence and technology transformation. This role combines strategic thinking, rigorous execution, and executive partnership to accelerate our digital initiatives and maximize organizational impact. As Chief of Staff, you’ll serve as a force multiplier for the Heads of Engineering - translating vision into execution, removing obstacles, driving key initiatives, and creating the infrastructure for sustained success.

Why This Role Matters
This isn’t a typical Chief of Staff position - it’s an chance to shape the digital future of our organization. You’ll work at the intersection of strategy, technology, and operations, with visibility across the entire business. You’ll develop executive-level skills while making a direct impact on revenue, customer experience, and organizational transformation. For the right person, this role offers unparalleled learning, growth, and the chance to build something meaningful.

Responsibilities
Strategic Planning & Execution

Partner with the Heads of Engineering and Technology to develop and refine the digital strategy, ensuring alignment with broader organizational goals.

Translate strategic vision into actionable roadmaps, OKRs, and quarterly plans.

Monitor progress against key initiatives and proactively identify risks, dependencies, and mitigation strategies.

Lead quarterly planning cycles and facilitate strategy review sessions.

Own the digital portfolio, tracking investments, priorities, and resource allocation.

Execution & Operational Excellence

Design and continuously improve operating rhythms, including team meetings, status updates, and decision-making forums.

Identify process inefficiencies and implement solutions that scale.





Build dashboards and reporting mechanisms to provide visibility into team performance.

Manage cross-functional dependencies and resolve bottlenecks.

Establish governance frameworks for digital initiatives.

Executive Partnership & Development

Serve as trusted advisor and thought partner to the Heads of Engineering and Technology.

Provide executive coaching support, including preparation for high-stakes presentations and stakeholder engagements.

Facilitate reflection and learning, helping to identify blind spots and growth opportunities.

Support leadership development through feedback, frameworks, and strategic perspective.

Act as sounding board for complex decisions and organizational challenges.

Communication & Stakeholder Management

Prepare executive briefings, board materials, and leadership presentations.

Represent in meetings and forums as needed.

Manage internal communications to ensure team alignment and transparency.

Build relationships with key stakeholders across the organization.

Synthesize complex information into clear, actionable insights.

Qualifications
Required

12+ years of experience in strategy, operations, consulting, or similar analytical roles.

Proven track record of managing complex, cross-functional initiatives in fast-paced environments.

Exceptional project-management skills with ability to drive results without direct authority.

Outstanding written and verbal communication skills, including executive-level presentation capabilities.

Strong analytical and problem-solving abilities with comfort in both qualitative and quantitative analysis.

Experience with technology platforms (CRM, marketing automation, analytics tools, etc.).

Demonstrated ability to build relationships and influence at all organizational levels.

Preferred

Experience in B2B SaaS,



digital transformation, or technology-enabled services.

Exposure to executive coaching, leadership development, or organizational psychology.

Technical fluency with ability to engage credibly with engineering and product teams.

Prior experience as Chief of Staff, strategic advisor, or executive business partner.

MBA or advanced degree in business, technology, or related field preferred.

Pay Range
United States – Dallas Infomart Office (DAI): $177,000-$265,000 USD per year.
Canada – Toronto Office (TRO): CAD 166,000-248,000 per year. The pay range reflects the minimum and maximum target for recent hire pay based on role, level, and location. Base pay only; bonus, equity, and benefits may be offered.

Equinix Benefits
As an employee, you have access to comprehensive benefits aligned with our core values of competitiveness, inclusivity, sustainability, connectivity, and efficiency. Benefits vary by location and include: health, life, disability and voluntary plans; retirement contributions; paid time off and holidays; and employee assistance programs. Full details and eligibility apply as per program terms.

EEO Statement
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political affiliation, or status as a victim or family member of a victim of crime or abuse.

Additional Information
We use artificial intelligence in our hiring process. Learn more here. This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.

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📌 Chief of Staff, Architecture & Engineering Excellence (Ontario)
🏢 Equinix
📍 Ontario