General Position Overview
The Account Manager is an outside sales position responsible for selling HMM’s transportation services to customers within the designated geography. The primary responsibility is to develop customer business relationships both with the existing account base and develop new accounts in order to secure business for the import/export trade lanes as assigned. Functions also include negotiating contracts/rates, problem solving and handling daily account requests. An Account Executive is responsible for reporting market and account activity to the sales manager as well as meeting weekly sales targets and other Key Performance Indicators (KPIs) that are set by Regional Management. The Account Executive is expected to maintain a qualified image at all times that best represents HMM.

Essential Job Functions/Duties

Outside sales calls

Customer contact in all face‑to‑face and non‑facing manners

Verbal and written communications with both internal colleagues and external customers

Rate and service contract management work with pricing and trade group

Ensure service contracts are managed and updated properly with inside sales representatives

Review weekly KPIs and performances to ensure maximum lifting and revenue for the accounts

Attend weekly meetings and prepare weekly preplans and post‑plans

Promptly submit all business‑related expenses

Prepare market reports weekly or as required

Pursue past‑due accounts and work with the finance/accounting group

Perform other duties as assigned

Qualifications and Essential Skills

Enthusiastic and passionate with a willingness to assist others

Strong business acumen

Positive attitude toward assisting customers

Strong desire to work independently while collaborating with a team

Excellent verbal and written communication skills internally and externally

Sales background preferred; understanding of the sales cycle essential

Well organized and able to prioritize work with good follow‑through





Goal‑oriented and persistent in pursuing opportunities

Good problem‑solving skills and attention to detail

Understanding of basic negotiations dynamics

Basic understanding of business and sales/marketing essential

Knowledge of international business and global trade useful

Knowledge of ocean shipping (import or export) extremely helpful

Proficiency in MS Office; knowledge of CRM and other TMS software a plus

Valid driver’s license and car meeting company standards

Willingness to travel outside the territory if required

Education and Experience

High School diploma or GED required; Bachelor’s degree in business, sales, marketing, global logistics, or maritime preferred

At least 2 years of customer‑facing outside sales experience

Preferably 3‑5 years of sales experience with ocean carriers, global logistics, or international trade

Environment / Equipment / Physical Demands

Work performed in an office environment with moderate noise level; require standing, sitting, walking, computer use, and occasional force to lift up to 20 lbs

Position subject to management assignments of essential or non‑essential duties at any time

Travel may range from 0‑20% depending on territory

Benefits
The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions. HMM employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, and up to 10 vacation days and six sick days in the first year.

HMM provides equal employment opportunities without regard to race, color, religion, sex, national origin, disability, or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E‑Verify program.

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📌 Account Executive - VCR (British Columbia)
🏢 HMM America
📍 British Columbia