Description This isnu2019t just a management job it's your chance to lead and grow a business.
Are you a leader who values autonomy, accountability, and meaningful impact? Do you want the opportunity to make strategic decisions with the full support and resources of a national brand behind you? Do you lead with resilience, make data-driven decisions, and develop others to reach their full potential through thoughtful coaching?
As a Store Manager with our TELUS family, youu2019ll take shared accountability for store success across Sales, Customer Experience, Operations, and People. Youu2019ll make strategic, data-driven decisions, leverage insights to diagnose performance and identify opportunities, and collaborate with your team to execute a shared vision. Youu2019ll prioritize customers in every decision, balance business goals with genuine care for your people, and approach every day with an ownership and partnership mindset. You wonu2019t just manage a store; youu2019ll help grow a business forward.

What You'll Do

Deliver Business Results: Take shared accountability for store performance with commitment and determination

Use data and metrics to identify opportunities and make strategic decisions

Balance priorities to optimize productivity and support growth

Unlock each team memberu2019s potential through regular coaching and feedback

Build clear development plans that help your team grow and succeed

Create an environment where people thrive and perform at their best

Build a customer-first culture where your team consistently delivers exceptional experiences

Grow your storeu2019s impact by coaching your team to build lasting customer relationships that extend far beyond the initial sale, from first visit to long-term loyalty

Lead by example and inspire your team to achieve holistic success

Lead with Clarity & Connection: Communicate with clarity and transparency so your team understands the "+why"





Build trust-based relationships and foster a positive, collaborative workplace

Proactively recruit top talent and set current team members up for success

What We Offer

Rewards That Reflect Your Impact: Earning rewarding monthly performance bonuses on top of a competitive salary

Additional sales incentives like cash prizes, phones, accessories and trips

Comprehensive benefits, including a wellness account starting from day one

TELUS Pension and Share Purchase Plan with generous company contributions

Exclusive employee discounts on products, services and local businesses

Qualifications

u2022 Youu2019re Results-Oriented & Accountable: Self-motivated, resilient, and takes ownership of outcomes

u2022 Inspiring & Collaborative: Guides and motivates teams through strong communication

u2022 Positive & Adaptable: Brings energy and embraces change with confidence

u2022 Data-Driven: Uses metrics to identify opportunities and make informed business decisions

u2022 Coach & Mentor: Develops talent through coaching and feedback, empowers team members to reach their potential

u2022 Customer-Centric: Places customers at the center of decisions and delivers exceptional retail experiences

u2022 Innovative Thinker: Brings fresh ideas and creative solutions to running your store

Who Will Be Successful
Results-Oriented & Accountable - Resilient - Inspiring - Adaptable - Customer-Centric - Data-Driven - Innovative - Positive - Collaborative

Salary Range: $53,000 to $76,000

Job Type: This is for a current vacancy

Accessibility: TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Note: This description reflects the role and its responsibilities; it does not include administrative or application-process details beyond what is necessary for the job posting.

#J-18808-Ljbffr

📌 Store Manager | Tillicum Centre (Quebec City)
🏢 Intello Technologies
📍 Quebec City