Job Title: NetSuite Technical Delivery Manager

Role: FT

Location: Toronto, Canada

Job Description
We are seeking an experienced and hands‑on Delivery Manager – NetSuite Technical to lead our NetSuite development team, drive project delivery, and ensure high-quality solutions across integrations and customizations.

This role requires a robust blend of technical expertise, leadership, and client‑facing delivery management, with the ability to actively contribute to development when needed.

Key Responsibilities
Delivery & Project Management

Own end-to-end delivery of NetSuite technical projects (customizations, integrations, enhancements)

Ensure projects are delivered on time, within scope, and budget

Manage multiple parallel engagements and priorities

Act as primary escalation point for delivery-related issues

Team Leadership & Mentorship

Lead and mentor a team of NetSuite developers and technical consultants

Conduct code reviews and enforce best practices

Guide team on architecture, solution design, and performance optimization

Drive continuous improvement in development standards and delivery processes

Technical (Hands‑On) Responsibilities

Actively participate in development using:

SuiteScript (1.0 / 2.x)

SuiteTalk (SOAP/REST Web Services)

RESTlets, Suitelets

Design and implement complex integrations with third‑party systems (e.g., Shopify, HRIS, Payroll systems, etc.)

Troubleshoot and resolve technical issues in production and development environments

Review and optimize scripts, workflows, and integrations for scalability

Client & Stakeholder Management





Collaborate with clients to understand requirements and propose scalable solutions

Translate business requirements into technical design documents

Provide regular status updates and manage stakeholder expectations

Support pre‑sales activities, solutioning, and estimations when required

Process & Governance

Establish and enforce SDLC processes

Ensure proper documentation of solutions and technical designs

Manage resource allocation and utilization

Ensure compliance with data security and integration standards

Required Skills & Qualifications

Strong experience with NetSuite ERP technical development

Deep expertise in:

SuiteScript (2.x preferred)

NetSuite integrations (REST/SOAP APIs)

Celigo / Boomi / other middleware (preferred)

Proven experience managing and leading technical teams

Hands‑on experience in system integrations and architecture design

Strong understanding of NetSuite modules (Financials, Inventory, Order Management)

Experience working in Agile / Scrum environments

Excellent problem‑solving and debugging skills

Preferred Qualifications

NetSuite certifications (SuiteFoundation, Developer, ERP Consultant)

Experience with multi‑subsidiary / OneWorld environments

Exposure to AI integrations or automation within NetSuite ecosystem

Experience with tools like JIRA, Git, CI/CD pipelines

Soft Skills

Strong leadership and team management abilities

Excellent communication (client‑facing experience required)

Ability to balance hands‑on work with strategic oversight

Proactive, accountable, and solution‑oriented mindset

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📌 NetSuite Technical Delivery Manager (Ontario)
🏢 OSI Digital
📍 Ontario