Step into a key role with Everforth Apex as an Enterprise Technical Account Manager based in Toronto. This position requires extensive experience with API payloads and operational strategies.
In this vital position, you will ensure the technical health of enterprise retail partners, proactively identifying and solving issues before they escalate. Your role includes deep technical work on Instacart’s integration architecture and data analytics, helping to improve product performance. You'll coordinate with teams across various technical domains, ensuring effective resolution and communication.
Key Responsibilities:
• Monitor technical health metrics for enterprise clients
• Drive closure on complex adverse technical issues
• Build expertise in integration and Instacart’s systems




• Maintain knowledge of clients' architecture and vendor ecosystems
• Design analytical dashboards for insight-driven decisions
Requirements:
• Over 5 years in technical account management or consulting
• Expertise in API foundations and integration processes
• Experience with logging and observability systems
• Proven capability in multi-stakeholder environments
• Solid SQL skills for data analysis
Utilize your technical acumen and account management skills to drive success within enterprise retail at Everforth Apex.
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📌 Enterprise Technical Account Manager Role (Toronto)
🏢 Apex Systems
📍 Toronto