Drive operational excellence for NCR Voyix as a Customer Operations Leader located in Montreal, Quebec. This role focuses on end-to-end delivery for strategic customer accounts, ensuring success across services.

NCR Voyix seeks an experienced Customer Operations Leader to manage operations for key multi-country accounts. You will be the primary operational partner for customer leadership, collaborating closely with sales, support, and fulfillment teams. This position requires a strong background in software and hardware solutions, alongside proven leadership in a multinational workplace.

Key Responsibilities:
• Act as single contact for service and solution delivery
• Build relationships with customer leadership and teams
• Provide operational and industry expertise for growth




• Lead customer review meetings to assess delivery quality
• Monitor performance metrics and develop action plans

Requirements:
• 5+ years in Operations across multi-locations
• Strong understanding of retail software and hardware
• Proven leadership capabilities and execution discipline
• Experience in managing multinational customer relationships
• Bachelor’s degree in a technical discipline required

Elevate customer operations by applying your leadership skills and technical expertise in this pivotal role.
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📌 Customer Operations Leader in Montreal (Quebec City)
🏢 NCR Voyix
📍 Quebec City