The Town of Tillsonburg is looking for a Business Services Supervisor who would oversee all customer service delivery at the Tillsonburg Community Centre. They would be responsible for supervising the Programs and Facilities Registrar and Customer Service positions as well as managing all aspects of recreation management software (RMS), training staff and supporting the advertising, promotion, registration and expansion of recreation programs. This is a temporary full time position with participation in OMERS defined pension plan and free Employee Health Club Membership at the Tillsonburg Community Centre. Department Recreation, Culture and Parks Division Recreation and Business Services Reports To Recreation Programs & Services Manager Contract Dates October 5, 2026 - November 8, 2027 Hourly Rate $39.60 - $46.33/hour Weekly Hours 40 Vacancy 1 (existing) Requirements Criminal Record Check is required for this position. Interested candidates please apply prior to the end of day on Sunday, August 9, 2026.



Responsibilities Supervises customer service operations in accordance with provincial legislation and guidelines, municipal policies, procedures and directives. Promotes the development of a customer-service culture that meets corporate standards. Addresses escalated customer service and registration issues. Develops, recommends and implements policies, procedures, standards and administrative/financial processes for all customer service functions. Quarterly reports, Quarterly SOCAN Reports, Daily Accounting. Supports TCC, LLWP, Museum & Cemetery staff with POS, RMS & cash procedures. Approve and maintain Dayforce – Payroll Management System. Monitor administrative tasks in MESH software and assign to appropriate staff member/department. Verifying, balancing & posting of all daily cash receipts. Daily

📌 Business Services Supervisor - Temporary Full-Time (Tillsonburg)
🏢 Tillsonburg Hydro
📍 Tillsonburg